Current Opportunities

The HFHT is the largest Family Health Team in Ontario with 166 Family Physicians and over 250 healthcare professionals working in interdisciplinary teams across the City of Hamilton.

We are seeking to recruit one (1) new Community Member who has a passion for health care and who wants to bring the perspective of the Hamilton community and its many stakeholders.

This position is for an initial three-year term, renewable for a second term of three years.

Why join the Board?

• You get a valuable seat behind the wheel of a major primary care organization, and you play a key role in strategizing and shaping healthcare in Hamilton.
• Your voice will be heard – and it has impact. You will hear the impactful voices of others, too!
• You will have a supportive learning experience that enriches your leadership and organizational development skills.
• You will care more than you thought you could

The HFHT strives for diversity and aims to represent a range of perspectives and skills on its Board. Here are some desired skills that will help guide the current selection process.

Preference will be given to candidates who reside in the Hamilton area and who have experience or knowledge in the following areas:

• Board and Governance experience in not-for-profit organizations
• Government Relations
• Public Relations / Communications
• Legal
• Finance
• Risk Management
• Interest in health equity

To apply complete and submit the online Board Skills Matrix survey, your cover letter and resume available here. The Application deadline is June 5, 2020 with interviews to be held the week of June 22, 2020.

Please call 1.905.667.4844 for more information about this opportunity.

We are looking for a Full-Time Nurse for Primary Care Nursing in a busy Family Practice with experience, caring and who is capable of problem solving and working independently. Interested candidates should submit a resume along with references to drs.lagrotteria-mercante@cogeco.ca

We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

Core Care Family Health Team
576 Main St E., Hamilton

Part Time -Tues/Wed 8:30am-5:00pm, Thurs 8:30am-6:00pm, Fri 8:30am-4:00pm

RESPONSIBILITIES:

• Open appointment schedules on Front Desk computer.
• Review appointment schedules for next day-CHECK MOHLTC ROSTER STATUS/make reminder phone calls for allied appt's and 30min appt's.
• Greet all patients and visitors to office.
• Check patients in for appointments.
• Receives incoming deliveries and puts supplies away/gives clinical supplies to RN/MOA.
• Assist patients picking up forms.
• Book follow-up appointments for patients as they leave.
• Label requisitions for patient's process FOBT kits for patients ensure correct requisition and track.
• Call cabs and DARTS for patients.
• Respond to specific requests from doctors
• Accept payments & prepares receipts/invoices.
• Book 1st appointments and makes reminders calls for all Allied staff.
• Enter details from roster forms/deroster forms into EMR, Bill new pt codes, end enrollment codes as needed or directed.
• Create billing for new patients.
• Follow up on Account receivable {3rd party/patient invoice) report, send invoices as needed. Give update to Manager mthly.
• Process Outside use reports.
• Open mail, date stamp and scan.
• Initiate nurse visit in EMR for walk in clinic Mon 4-6pm and Wed 2-4pm.
• Answer phones from 4-5 pm, Mon-Tues-Thurs.
• Assures voicemail system engaged in DND/NIGHT upon leaving (T-Th-F).
• Reception area: tidy waiting room/bathrooms 1st and 2nd Flr. areas at end of day.
• Lock petty cash and close out terminal.

QUALIFICATIONS:

• PS Suite Telus EMR experience required.
• Independent, creative and organized individual with strong oral/written communication, interpersonal, analytical, problem-solving, negotiating, and computer skills.
• Work within the full scope of practice in a patient-centered model of care with a team of highly motivated allied health care professionals including, dietitians, mental health counselor and pharmacists.
• Excellent health assessment/clinical skills and the ability to perform the full range of duties and responsibilities.
• Primary care experience.

How to Apply:

Interested candidates should submit cover letter and resume via email corecarefamilyhealthteam@gmail.com 

Dundurn Medical Group

Reception position interacts directly with patients and families in a very fast paced busy Family Practice. Best suited for a candidate that has the ability to cope with challenging situations on daily basis and adapt to change on a regular basis. All related duties and responsibilities adhere to the policies and procedures of the clinic and OMA guidelines.

QUALIFICATIONS:

• 2 year post-secondary diploma in medical office administration.
• Medical terminology certificate.
• Minimum 2 years experience providing administrative support and interacting with patients, families and staff in a busy healthcare setting.
• Intermediate skill level in MS Word, intermediate skill in MS Excel, e-mail and internet searches, and excellence in medical spelling and medical terminology.
• Demonstrated proficiency in data entry and the use of patient registration and scheduling systems.
• Accurate keyboarding skills with a minimum typing speed of 35 wpm.
• Demonstrates excellent customer service skills by acting in a respectful, compassionate manner.
• Ability to communicate in a sensitive and non-judgemental manner, effectively and tactfully, both in person and by telephone. Excellent verbal and written communication skills.
• Ability to maintain composure while handling multiple tasks, frequent interruptions and stressful situations.
• Professional, with good organization skills and problem solving, with ability to set own priorities, use critical thinking, and work with minimal supervision.
• Effective conflict resolution skills, including the ability to diplomatically respond to all inquiries.
• Basic account/Third Party Billing Knowledge
• Able to work in a fast-paced environment.
• Knowledge of Practice Solutions Telus Health an asset.

RESPONSIBILITIES:

• Provides reception duties to the unit by handling all incoming phone calls, excellent telephone triage skills required, communicates clearly and effectively with patients, physicians and other staff.
• Enters all pertinent patient information into the Electronic Health Record and/or information system. Retrieves and updates patient. Prints labels, forms, creates invoices and collects payment.
• Handles the documentation and flow of patient registration, transfers and scanning reports into Electronic Medical Record. This includes accurately filing or forwarding related items to other hospital departments as required.
• Assists in arranging for patient appointments, tests, procedures, and transportation as required.
• Assists the Clinical/Nurse/Physician to the master schedule as needed. Prepares and posts the schedules as directed. Maintains on-call coverage.
• Provides administrative support in typing routine correspondence, filing, sorts/distribute mail, faxes and e-mails.
• Ensures all supplies required are adequately stocked and re-ordered in a timely.
• Remains alert and ensure work station and area is maintained in a safe, organized and presentable way.
• Provides coverage for staff when needed ie: holiday/sick days additional tasks will apply.
• Assists with other activities as delegated by the Clinical/Nurse/Physician.
• Assists other staff in completing their daily tasks when work is caught up.

How to Apply:

Interested candidates should submit cover letter and resume to mistyanger.dmg@one-mail.on.ca

Sole family practice looking for permanent experienced and caring receptionist who is capable of problem solving and independent. Experience with PSS and referrals are preferred. Serious applicants please send in CV and personal letter to c50hamica@gmail.com

We thank all applicants, however, only those selected for an interview will be contacted.