| Front Desk Reception - Part-time |
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Core Care Family Health Team
576 Main St E., Hamilton
Part Time -Tues/Wed 8:30am-5:00pm, Thurs 8:30am-6:00pm, Fri 8:30am-4:00pm
RESPONSIBILITIES:
- Open appointment schedules on Front Desk computer.
- Review appointment schedules for next day-CHECK MOHLTC ROSTER STATUS/make reminder phone calls for allied appt's and 30min appt's.
- Greet all patients and visitors to office.
- Check patients in for appointments.
- Receives incoming deliveries and puts supplies away/gives clinical supplies to RN/MOA.
- Assist patients picking up forms.
- Book follow-up appointments for patients as they leave.
- Label requisitions for patient's process FOBT kits for patients ensure correct requisition and track.
- Call cabs and DARTS for patients.
- Respond to specific requests from doctors
- Accept payments & prepares receipts/invoices.
- Book 1st appointments and makes reminders calls for all Allied staff.
- Enter details from roster forms/deroster forms into EMR, Bill new pt codes, end enrollment codes as needed or directed.
- Create billing for new patients.
- Follow up on Account receivable {3rd party/patient invoice) report, send invoices as needed. Give update to Manager mthly.
- Process Outside use reports.
- Open mail, date stamp and scan.
- Initiate nurse visit in EMR for walk in clinic Mon 4-6pm and Wed 2-4pm.
- Answer phones from 4-5 pm, Mon-Tues-Thurs.
- Assures voicemail system engaged in DND/NIGHT upon leaving (T-Th-F).
- Reception area: tidy waiting room/bathrooms 1st and 2nd Flr. areas at end of day.
- Lock petty cash and close out terminal.
QUALIFICATIONS:
- PS Suite Telus EMR experience required.
- Independent, creative and organized individual with strong oral/written communication, interpersonal, analytical, problem-solving, negotiating, and computer skills.
- Work within the full scope of practice in a patient-centered model of care with a team of highly motivated allied health care professionals including, dietitians, mental health counselor and pharmacists.
- Excellent health assessment/clinical skills and the ability to perform the full range of duties and responsibilities.
- Primary care experience.
How to Apply:
Interested candidates should submit cover letter and resume via email corecarefamilyhealthteam@gmail.com
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| Medical Receptionist |
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Dundurn Medical Group
Reception position interacts directly with patients and families in a very fast paced busy Family Practice. Best suited for a candidate that has the ability to cope with challenging situations on daily basis and adapt to change on a regular basis. All related duties and responsibilities adhere to the policies and procedures of the clinic and OMA guidelines.
QUALIFICATIONS:
- 2 year post-secondary diploma in medical office administration.
- Medical terminology certificate.
- Minimum 2 years experience providing administrative support and interacting with patients, families and staff in a busy healthcare setting.
- Intermediate skill level in MS Word, intermediate skill in MS Excel, e-mail and internet searches, and excellence in medical spelling and medical terminology.
- Demonstrated proficiency in data entry and the use of patient registration and scheduling systems.
- Accurate keyboarding skills with a minimum typing speed of 35 wpm.
- Demonstrates excellent customer service skills by acting in a respectful, compassionate manner.
- Ability to communicate in a sensitive and non-judgemental manner, effectively and tactfully, both in person and by telephone. Excellent verbal and written communication skills.
- Ability to maintain composure while handling multiple tasks, frequent interruptions and stressful situations.
- Professional, with good organization skills and problem solving, with ability to set own priorities, use critical thinking, and work with minimal supervision.
- Effective conflict resolution skills, including the ability to diplomatically respond to all inquiries.
- Basic account/Third Party Billing Knowledge
- Able to work in a fast-paced environment.
- Knowledge of Practice Solutions Telus Health an asset.
RESPONSIBILITIES:
- Provides reception duties to the unit by handling all incoming phone calls, excellent telephone triage skills required, communicates clearly and effectively with patients, physicians and other staff.
- Enters all pertinent patient information into the Electronic Health Record and/or information system. Retrieves and updates patient. Prints labels, forms, creates invoices and collects payment.
- Handles the documentation and flow of patient registration, transfers and scanning reports into Electronic Medical Record. This includes accurately filing or forwarding related items to other hospital departments as required.
- Assists in arranging for patient appointments, tests, procedures, and transportation as required.
- Assists the Clinical/Nurse/Physician to the master schedule as needed. Prepares and posts the schedules as directed. Maintains on-call coverage.
- Provides administrative support in typing routine correspondence, filing, sorts/distribute mail, faxes and e-mails.
- Ensures all supplies required are adequately stocked and re-ordered in a timely.
- Remains alert and ensure work station and area is maintained in a safe, organized and presentable way.
- Provides coverage for staff when needed ie: holiday/sick days additional tasks will apply.
- Assists with other activities as delegated by the Clinical/Nurse/Physician.
- Assists other staff in completing their daily tasks when work is caught up.
How to Apply:
Interested candidates should submit cover letter and resume to mistyanger.dmg@one-mail.on.ca
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| Medical Receptionist |
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Medical receptionist needed for family practice in central Hamilton. Working as part of an interdisciplinary team, including 1 family physician, mental health counsellor, pharmacist, and dietitian, your duties will include:
- answering telephones,
- appointment scheduling,
- greeting patients,
- data entry,
- referral tracking,
- scanning,
- mail distribution,
- other office related tasks.
***Medical office experience is required and experience with Electronic Medical Records, especially Practice Solutions is a definite asset.
How to Apply:
Interested candidates should submit cover letter and resume to attention: Practice Manager, family.medicine@cogeco.net
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| Registered Nurse - Part-time |
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Experienced RN needed for Family Practice office in central Hamilton. Mondays and Tuesdays preferred. Contact Deena at d.sacks17@gmail.com
We thank all applicants, however, only those selected for an interview will be contacted.
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| Medical Receptionist - Full-time |
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Sole family practice looking for permanent experienced and caring receptionist who is capable of problem solving and independent. Experience with PSS and referrals are preferred. Serious applicants please send in CV and personal letter to c50hamica@gmail.com
We thank all applicants, however, only those selected for an interview will be contacted.
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| Medical Receptionist - Part-time (x3 days/week) |
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We are looking for a part-time Medical Receptionist for a busy family practice 3 days/week.
Duties will include, but are not limited to:
- Booking patient appointments, greeting patients, and answering the phone line,
- Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality,
- Maintaining patient records by obtaining, recording, and updating personal information,
- Scanning and faxing of patient information and reports.
Qualifications and Skills:
- Ability to work independently,
- Previous Family Medicine office experience,
- Demonstrated organizational skills and initiative,
- Experience with Practice Solutions EMR required.
How to Apply:
Qualified applicants can email their cover letter and resume to - Email: jsamuel.med.clinic@outlook.com
Serious inquiries only, please.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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