Your Opportunity:

We are seeking a highly skilled Microsoft 365 Tenancy Specialist to join our healthcare IT team. This role is ideal for someone with deep technical expertise in managing Microsoft 365 environments, including Exchange Online, Teams, SharePoint, Azure AD, and Intune.

As the go-to for all things Microsoft cloud, you will plan and execute the configuration, security, and optimization of our Microsoft 365 tenant, ensuring it supports both our clinical operations and compliance requirements. This is a hands-on technical role with strategic influence over our cloud productivity environment.

Roles and Responsibilities:

• Administer and optimize the Microsoft 365 tenant across services including Exchange Online, SharePoint, OneDrive, Teams, and Intune
• Manage user provisioning, licensing, and group policies through Microsoft 365 Admin Center and Azure Active Directory
• Design and implement conditional access policies, MFA configurations, and compliance/security baselines
• Support mobile device management (MDM/MAM) and endpoint security via Microsoft Intune
• Collaborate with IT leadership on Microsoft 365 roadmap, governance, and lifecycle management
• Troubleshoot escalated cloud service issues and provide expert guidance to helpdesk and infrastructure teams
• Ensure alignment with healthcare data privacy laws (HIPAA, PIPEDA) and internal security policies
• Maintain system documentation, runbooks, and change control records

 ***The above responsibilities are not to be considered all-inclusive. 

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*Temporary Full-time for a period of up to 12-months with an opportunity to renew based on funding.

Your Opportunity:

The Quality Improvement Decision Support Specialist (QIDSS) is responsible for supporting non-CHC and non-FHT primary care practices across the Greater Hamilton Health Network (GHHN) Primary Care Network (PCN), which includes Hamilton, Haldimand, and Niagara Northwest. Facilitates the implementation of PCN digital health initiatives (with minimal administrative burden placed on the practice), provides consultation to practices on quality improvement initiatives, and engaging teams in the use of data to support quality improvement goals and clinical process change.

Roles and Responsibilities:

• Collaborate closely with teams engaged in quality improvement to identify, performance measurement information and data quality needs,
• Support the development and implementation of quality improvement plans,
• Support decision making by developing, generating, analyzing and interpreting extracted health information,
• Ensure high quality data is available for extraction by developing and implementing systems to identify, tract, correct and prevent errors,
• Identify gaps in data availability, and define and implement solutions to close the gaps,
• Provide consultative and analytical support regarding the collection, interpretation, analysis and presentation of data to teams,
• Act as a change agent and coach to teams on data management and performance measurement,
• Provide guidance and support to teams regarding the collection, interpretation, analysis and presentation of data to improve patient care and align with best practice,
• Facilitates the development of effective working relationships with diverse teams,
• Take leadership roles in connecting teams and spreading best practices,
• Contribute actively to local and provincial quality improvement initiatives.

 ***The above responsibilities are not to be considered all-inclusive. 

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Your Opportunity:

The Senior FP&A Analyst plays a critical role in driving performance monitoring and strategic planning for the organization, along with financial stewardship of the new ERP system. Reporting to the Manager, Finance & Decision Support Analytics, the incumbent will support enterprise-wide financial planning activities and lead the design and delivery of management reporting to internal leadership and external stakeholders, including Ontario Health. This position is integral to enhancing financial transparency, enabling informed decision-making, and maintaining data integrity across all finance-related functions.

Roles and Responsibilities:

• Lead the full financial planning cycle, including multi-year/rolling forecasts, annual operating budgets, and rolling forecasts for clinical and operational programs.
• Partner with Clinical ops leaders to translate clinical priorities into aligned financial plans and resource allocations.
• Conduct scenario planning and sensitivity analyses to evaluate the financial impact of strategic and operational decisions.
• Deliver comprehensive monthly and quarterly reporting packages with insightful commentary and actionable recommendations for senior leadership.
• Identify key drivers of variances, emerging financial risks, and cost-saving opportunities.
• Serve as a financial liaison for assigned departments and programs, providing timely budget updates and performance reviews.
• Prepare and submit quarterly financial performance reports and budget templates to Ontario Health in accordance with transfer payment agreement (TPA) requirements.
• Ensure all reporting aligns with OH reporting standards, timelines, and fiscal accountability frameworks.
• Support external audit requirements by ensuring documentation and supporting analysis are audit-ready by Q3 each year.
• Act as a financial data steward, ensuring data integrity, accuracy, and consistency across budgeting, planning, and reporting systems.
• Lead the design and implementation of new dashboards or tools for forecasting and performance measurement.
• Support internal control improvements and develop process documentation to mitigate financial risk.
• Provide audit support and lead the resolution of audit findings in collaboration with the accounting team.
• Assist in updating financial policies and procedures to reflect current best practices compliance expectations.

 ***The above responsibilities are not to be considered all-inclusive. 

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Your Opportunity:

The Triage and Float Clinician is responsible for assessing and prioritizing patient needs within the primary care centralized hub(s). This role ensures timely access to appropriate care by evaluating symptoms and functioning, assessing social determinants of health, determining urgency, and directing patients to the most suitable healthcare services. The clinician will collaborate closely with primary care providers, interdisciplinary healthcare providers and community resources to ensure seamless patient care.

Roles and Responsibilities:

• Patient Assessment & Triage: Conduct brief initial patient assessments via phone, virtual consultations, or in-person to determine the level of urgency and appropriate care pathway.
• Clinical Decision-Making: Utilize clinical judgment and evidence-based guidelines to triage patients to primary care providers, secondary care, tertiary care, community services, emergency services, interdisciplinary team-based care services or other specialized care and programs.
• Care Coordination: Work closely with HFHT physicians, NPs, PAs, nurses, mental health counselors, social workers, registered dietitians, pharmacists, physiotherapists and psychiatrists while also coordinating with our community and health care partners to facilitate timely referrals and follow-up care.
• Brief Intervention and Case Management: Provide brief, solution-focused interventions and carry a small patient caseload as patients are connected to the appropriate resources.
• Crisis Intervention: Identify and manage urgent cases, providing de-escalation support and appropriate crisis referrals.
• Patient Education: Provide patients and families with guidance on symptom management, self-care strategies, and when to seek further medical attention.
• Documentation & Compliance: Maintain accurate and timely documentation in electronic medical records (EMRs), adhering to regulatory and organizational standards.
• Quality Improvement: Participate in ongoing training, case reviews, track and manage data and process improvement initiatives to enhance triage efficiency and patient care outcomes.
• Float: May be required to carry a small patient case load or back-up mental health coverage if capacity allows.

 ***The above responsibilities are not to be considered all-inclusive. 

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Your Opportunity:

As a Primary Care Clinical Pharmacist, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video).

Pharmacists in the Hamilton Family Health Team (HFHT) aim to improve drug therapy outcomes using a collaborative care model that integrates pharmacists into the primary care team.

Roles and Responsibilities:

• Integrate into various family medicine group practices by collaborating with physicians, other health care professionals and patients to promote optimal, patient centered care
• Provide individual patient assessments to identify, prevent, and resolve drug-related problems
• Provide pharmaceutical consultation, pharmacotherapy monitoring, education/teaching and drug information
• Support health promotion, disease prevention and chronic disease management
• Develop the practice based on the needs of the FHT

 ***The above responsibilities are not to be considered all-inclusive. 

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Your Opportunity:

As a Mental Health Counsellor you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video).

In addition to providing excellent mental health assessments and treatment to primary care patients across the age span, you will support the mental health care capacity of the team.

Do You…

• Embrace opportunities to develop professionally in a progressive, collaborative, and highly engaged multi-disciplinary health team
• Understand and respond to the social determinants of health, working toward greater health equity
• Have an anti-oppressive practice, embracing the diversity of our community, including race, religion, culture, sexual orientation, and gender identity
• Appreciate the flexibility of providing telephone, video and in-person care, with potential to have a hybrid work in office/work from home schedule.

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Your Opportunity:

The Junior Accounting Analyst is responsible for supporting daily financial operations including accounts payable, accounts receivable, and month-end reconciliation activities. This role ensures timely vendor payment processing and accurate receivables billing, while maintaining data integrity within Sage 50. The ideal candidate demonstrates strong accounting acumen, attention to detail, and the ability to operate effectively in a fast-paced, deadline-driven environment.

Roles and Responsibilities:

• Process vendor invoices, employee expense claims, and credit card transactions in accordance with internal policies and deadlines.
• Prepare and issue timely remittance advice and ensure reconciliation of vendor accounts.
• Liaise with internal departments and external vendors to resolve invoice discrepancies and manage follow-ups.
• Support the implementation and enforcement of internal controls for AP processes.
• Generate and submit invoices for receivables in Sage 50 based on program contracts and service agreements.
• Track AR and AP aging, follow up on outstanding balances, and reconcile customer accounts.
• Maintain vendor records and ensure accurate GL coding.
• Assist with the month-end and quarter-end close processes by reconciling AP and AR subledger accounts.
• Contribute to the development and documentation of AP-related financial policies and SOPs.
• Support the audit process by preparing documentation and schedules for external auditors.
• Lead resolution of AP-related audit findings and contribute to ensuring the financial statements are audit-ready by the end of Q3.
• Collaborate with the Financial Accountant to ensure timely and accurate recording of liabilities.

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 1–3 years of AP or general accounting experience.
• Experience with accounting/ERP systems (Sage Intacct preferred).
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple deadlines.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton; Hybrid work

Employee Class: Temporary Full-Time; 40hrs/week

Schedule: Monday-Friday; 8hrs/day

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Location: 576 Main Street East, Hamilton

Seeking a dedicated and skilled Physician Assistant to join our Family Medicine team on a part-time basis. The ideal candidate will provide high-quality patient care in a collaborative environment, assisting physicians in diagnosing and treating patients in a clinic setting. This role requires a strong understanding of medical terminology, acute care practices, and the ability to work effectively with electronic medical records. We are part of the Hamilton Family Health Team, and our group has 4 physicians, 2 experienced physician assistants and an excellent team of nurses, medical assistants, our clinical pharmacist, social workers along with a consulting Psychiatrist.

AVAILABLE – September 2025

Pay: $55/hr.

Responsibilities:

• Conduct comprehensive patient assessments, including physical examinations and medical histories.

• Assist in the diagnosis and management of acute and chronic illnesses.

• Administer medications and perform procedures as directed by supervising physicians.

• Collaborate with healthcare professionals to develop and implement patient care plans.

• Maintain accurate and up-to-date electronic medical records for all patient interactions.

• Provide education and support to patients and their families regarding treatment options and health management.

• Engage in pain management strategies for patients requiring specialized care.

• Work effectively in a hospital or medical office setting, demonstrating excellent communication skills with both staff and patients.

• Stay informed about advancements in pediatrics and other relevant fields to enhance patient care.

Qualifications and Skills:

• Master’s degree in Physician Assistant studies or a related field from an accredited institution.
• Current certification as a Physician Assistant in Canada (CCPA) with active CPSO licensure
• Proficiency in electronic medical records systems is highly desirable. Our clinic uses Telus PS
  Suites
• Strong knowledge of medical terminology and procedures related to various specialties.
• Excellent interpersonal skills with the ability to work collaboratively within a team-oriented
  environment.
• Commitment to continuous learning and professional development within the healthcare
  field.

How to Apply:

Interested candidates please email corecaremanager@gmail.com. We thank all applicants, however only those selected for interview will be contacted.

*posted July 18, 2025

Location: 304 Victoria Avenue North, Hamilton

$45.47-$65.83 per hour

• 4 hour shift
• Monday to Friday

We are seeking a dedicated and compassionate Primary Care Nurse Practitioner to join our healthcare team. The ideal candidate will be responsible for providing comprehensive patient care across various age groups, including pediatrics and senior care. This role requires a strong commitment to patient health and well-being, along with the ability to work collaboratively within a medical office setting. Familiarity with electronic health record systems, particularly Accuro, is highly desirable.

Responsibilities:

• Conduct thorough patient assessments and evaluations to determine health needs.
• Order and interpret laboratory tests as necessary to diagnose and treat illnesses.
• Collaborate with other healthcare professionals to ensure comprehensive patient care.
• Educate patients and their families about health management and disease prevention.
• Maintain accurate medical records in compliance with healthcare regulations.

Qualifications and Skills:

• Valid Nurse Practitioner license with a focus on primary care.
• Experience in pediatrics or senior care is preferred.
• Strong background in patient care within a medical office or nursing home environment.
• Proficiency in using electronic health record systems, especially Epic.
• Excellent communication skills and the ability to work effectively with diverse patient populations.
• Strong organizational skills with an emphasis on case management capabilities.
• Commitment to ongoing professional development and staying current with healthcare practices.

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Vision care

How to Apply:

Interested candidates please email employment-hchc@cogeco.net. We thank all applicants, however only those selected for interview will be contacted.

*posted July 15, 2025

Location: Dr. O’Connor and Dr. Pallett – Westmount Community Health Centre
723 Rymal Rd. West- suite 800, Hamilton ON

AVAILABLE – Immediately

Responsibilities:

• Answering telephone lines, booking patient appointments, greeting patients, putting patients in rooms
• Communicating with patients in a friendly and professional manner
• Conveying messages between health care providers and patients
• Scanning and faxing patient documents, managing incoming faxes
• Other duties as assigned

Qualifications and Skills:

• Excellent customer service/ interpersonal skills
• Ability to multi-task while working in a busy environment
• Experience with electronic medical records (Telus EMR) is an asset but not essential
• Previous experience in a medical office setting is an asset but not essential

How to Apply:

Interested candidates please email westmountclinic723@gmail.com. We thank all applicants, however only those selected for interview will be contacted.

*posted July 9, 2025

Location: 337 Queenston Road, Hamilton

AVAILABLE – Immediately

Responsibilities:

• Conducting patient interviews and taking medical histories.
• Performing physical examinations and interpreting findings, along with documentation.
• Delivering family care including pre-natal, well-child, and elderly care.
• Sending prescriptions.
• Requesting consultation or referral with appropriate physicians, clinics or other health care resources as indicated.
• Ordering diagnostic tests as applicable.
• Counselling patients on preventive healthcare and chronic disease management.
• Organizing follow-up and same-day appointments.
• Co-developing patient care plans with physicians.
• Administrative duties including form completion, assistance with educational material and health promotion programming, and other administrative duties as deemed necessary by the Physician.
• Ensuring that members of the health care team and patients are aware of his/her status of Physician Assistant while providing services.
• Ensuring he/she has the necessary knowledge, skill and judgement to perform any act that has been delegated.

Qualifications and Skills:

● Graduate of an accredited Physician Assistant program.
● Canadian Association of Physician Assistants (CAPA) Certificate of Registration in good standing or eligibility.
● Relevant experience preferred.
● Experience and familiarity with (PSS/Accuro/Oscar) EMR an asset but not required.
● Intermediate computer and email skills.
● Demonstrated excellent interpersonal and communication skills.
● Demonstrated leadership and critical thinking skills.
● Demonstrated commitment to patient and family-centred care.
● Respectful of patient confidentiality and privacy.
● Able to communicate in a sensitive and professional manner, deescalate conflicts.
● Able to multitask, set priorities, and work with minimal supervision.
● Excellent interpersonal skills, with proven ability to work well in a team environment.
● Willing to learn, flexible mindset and adaptive to change.
● Self-directed, motivated, responsible, with excellent attention to detail required.

How to Apply:

Interested candidates please email wayeni7@yahoo.com. We thank all applicants, however only those selected for interview will be contacted.

*posted July 7, 2025

Location: Escarpment Health Centre

AVAILABLE – Immediately

Responsibilities:

Reception – answering phone calls, triage patient and family inquiries, faxing, scanning, scheduling appointments, sending referrals, returning messages.
Proper documentation of all patient interactions.
Review patient medical records – upload relevant records into patient charts, assist in patients’ preventative care and care plan.

Qualifications and Skills:

Medical Office Administration Diploma an asset; relevant office experience preferred.
Experience and familiarity with Telus Practice Solutions EMR an asset.
Excellent communication skills; written, oral and telephone etiquette.
Detail oriented very important.
Ability to multi-task and team player, excellent triage skills
Professionalism, pleasant demeanor.
Proper follow-through in patient care plans.
Self-directed, motivated, strong initiative, self-reliant, energetic, responsible.
Understanding of patient confidentiality and privacy.
Computer skills – phone system, faxes, scanning, documentation.
Effective interpersonal skills, strong problem-solving skills.

How to Apply:

Interested candidates please email drkhera.hr@gmail.com. We thank all applicants, however only those selected for interview will be contacted.

*posted June 19, 2025

The Hamilton Family Health Team is looking for Physicians to join our Medical Assistance in Dying Community Outreach Team.

If you are compassionate about providing end-of-life options to the residents of Hamilton and the surrounding area, you may be interested in joining our team. We are a group of professionals that help individuals reach their end-of-life goals by providing home visits for assessments and provisions of MAiD. Our team works within the recommendations of CAMAP (Canadian Association of MAiD Assessors and Providers) as far as medication protocols and standards of care. If you think that you would like to join our team of assessors and providers; please send your CV to maid.inquiries@hamiltonfht.ca. Please note that we do require the following commitments:  

Becoming a member of CAMAP Home – CAMAP | ACEPA

Complete the CAMAP Curriculum for assessors and providers Curriculum Overview – CAMAP | ACEPA

Agree to attend monthly team meetings

Commit to a minimum of 2-4 hours per week during business hours for assessments and provisions

Mentoring is provided for independent assessments, provider assessments and provisions.

Thank you for your interest, only those chosen for an interview will be contacted.