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Reaching New Heights, Together.
A healthy community is a community where all individuals have access to primary care.
Our Strategic Plan is about a partnership amongst our patients, our providers, and our partners. Our Plan will help to improve health outcomes and will optimize the use of valuable health care resources by addressing gaps in services and focusing on preventative care while creating a meaningful and effective health care experience for patients and providers alike.
Our Strategic Plan will help us to elevate primary care in Hamilton. We will reach new heights together.
Our Mission:
Provide excellent, comprehensive and collaborative primary health care to achieve the best possible health and quality of life for our community.
Our Vision:
"A Healthier Hamilton"
Our Values:
Collaborative Inter-professional Teams that:
- provide innovative primary care and are physician led;
- empower all health care providers;
- provide comprehensive care;
- foster trust and mutual respect; and
- value strengths & support differences
Aiming for Excellence and Quality:
- improved quality - prevention & Chronic Disease Prevention Management
- outcome focused
- evidence-based goals
- using information effectively
- technology enabled
Community Integrated Care:
- working collaboratively with the community health and social services sectors
- providing community leadership
- supporting inclusiveness
- addressing the external determinants of health
Empowered patients:
- self-management
- collaborative primary healthcare
- patient-centred care
Accessibility:
- improved access
- more patients, timely, comprehensive
The Plan:
Below is our Strategic Plan summarized for easy reading on one page. Click the image below to access a PDF to download.
You can also view or download a copy of the complete Strategic Plan, which includes deliverables and timelines associated with each of the priorities listed above.
It Takes A Village!
To create our latest Strategic Plan, we went through an extensive review and engagement process, including the following steps:
- Assessment of the results of our previous Strategic Plan.
- Environmental scan of the primary care environment in Hamilton and beyond.
- Interviews with external stakeholders (i.e., senior leadership of partner organizations).
- Multiple consultations with internal stakeholders.
- Conducted a patient survey and focus groups.
- Oversight, support, refinement, and approval of the Plan by HFHT’s Board of Directors and an executive committee of the Board.